Data Deletion Instructions

Last updated: 9 October 2026

This page explains how to delete data held by Nextechalign Systems Private Limited ("NexTechAlign", "we") through the NTAS business-messaging platform and our Meta (Facebook / WhatsApp) app.

If you are a business using NTAS

Disconnect WhatsApp: in NTAS open WhatsApp numbers and click Disconnect. This removes your access token from NTAS immediately. You can also remove our app in Meta Business Settings → Integrations → Connected apps.
Delete everything: email privacy@nextechalign.com from your registered email address with the subject "Delete my NTAS data". We delete your account, contacts, message history, templates and campaign data within 30 days and confirm by email. Backups are overwritten within a further 30 days.

If you messaged a business that uses NTAS

Reply STOP to that business on WhatsApp to stop marketing messages.
To have your number and messages deleted, contact that business, or email privacy@nextechalign.com with your WhatsApp number and the business name. We delete your data from that business's NTAS account within 30 days, unless the business must keep it by law.

If you signed in with Facebook

NTAS uses Facebook Login only to connect a WhatsApp Business Account. To remove this, go to your Facebook settings → Apps and websites, remove our app, then email privacy@nextechalign.com to delete any remaining data.

Contact

Grievance Officer: Rahul S · privacy@nextechalign.com · +91 99466 62984
Nextechalign Systems Private Limited, Building No. 60/49e, 3rd Floor, JC Chambers, Panampilly Nagar, Ernakulam, Kerala 682036, India.